privacy policy

Last updated: August 22, 2023

This Privacy Policy describes how Open Goaaal! (hereinafter "Website", "we", "us" or "our") collects, uses and discloses your personal information when you visit open-goaaal.com (hereinafter "Website"), use our Services, make purchases or otherwise communicate with us. For the purposes of this Privacy Policy, "you" refers to any user, customer, website visitor who uses our Website and Services or any other individual about whom we collect information in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing the Services, you consent to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to this Privacy Policy

We may update this Privacy Policy as necessary for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Site and update the "Last Updated" date, and will take any other steps required under applicable law.

How we collect and use your personal information

To provide our Services, we collect personal information about you from a variety of sources, including in the past 12 months. The information that we collect and use depends on how you interact with us.

For specific use examples set forth below, we may use the information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

What types of personal information do we collect?

The types of personal information we obtain vary depending on how you interact with our Site and use our Services. "Personal Information" means information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information you provide directly through the Services may include:
- Basic contact information (name, address, phone number, email address)
- Order information (name, billing address, shipping address, payment confirmation, email address, phone number)
- Account information (username, password, security questions)
- Shopping information (viewed items, items in cart, items added to wishlist)
- Customer support information (including information contained in messages and other communications you send through the Services)

In order to take advantage of some features of the Service, you may be required to provide certain information. If you do not provide this information, you may not be able to use or access those features.

Information collected through cookies

We automatically collect certain information about your interaction with the Service ("Usage Data"), which may be through the use of cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your Account, device information, browser information, information about your network connection, IP address, and other information about your interaction with the Service.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, such as vendors and service providers. This may include:
- Companies that support our site and services (e.g. Shopify)
- Payment processors (necessary to collect payment information, such as bank account, credit card information and billing address, to process orders and provide requested products and services)

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties working with us, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties, nor are we responsible for the policies or practices of third parties.

How we use your personal information

#### Provision of Goods and Services To perform our contract with you, we use your personal information to provide you with our services, including processing your payments, fulfilling your orders, sending you notices relating to your account, purchases, returns, exchanges and other transactions, creating, maintaining, and administering your account, arranging for shipping, facilitating returns and exchanges, and allowing you to post reviews.

Marketing and Advertising <br data-mce-fragment="1">We use your Personal Information for marketing and promotional purposes, which may include sending you marketing, advertising and promotional communications via email, text message, and postal mail, and personalizing our services and advertising on this and other websites.

Security and Fraud Prevention <br data-mce-fragment="1">We use your personal information to detect, investigate, and respond to fraudulent, illegal, or malicious activity. If you use the Service and register for an account, you are responsible for keeping your account credentials secure. We strongly encourage you not to share your username, password, or other access information with anyone. If you believe that your account has been compromised, please contact us immediately.

Communications with you <br data-mce-fragment="1">We use your personal information to provide customer support and improve our services. This is in our legitimate interests to respond to you, provide an effective service and maintain our business relationship with you.

Use of Cookies

Like many websites, our Site uses cookies. For specific information about cookies related to Shopify, please see [https://www.shopify.com/legal/cookies](https://www.shopify.com/legal/cookies). We use cookies to operate and improve our Site and Services (such as to remember your actions and preferences), and for analytics and to better understand how you interact with our Services.

Most browsers automatically accept cookies by default, but you can delete or reject cookies through your browser settings. However, deleting or blocking cookies may negatively impact your user experience and some features and general functionality may not work properly. Also, blocking cookies does not completely prevent some ways in which information may be shared with third parties, such as advertising partners.

How we disclose your personal information

We may disclose your personal information to third parties for legitimate purposes in certain circumstances, including:

- Vendors or other third parties who perform services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and delivery)
- As you instruct, request, or consent to (for example, to deliver products to you or when using social media widgets or login integrations)
- Within our affiliates or group of companies for the purposes of operating our business based on our legitimate interests.

We strive to protect your personal information, and to use and disclose it in accordance with our Privacy Policy and applicable law.